This was my first time going to Dr. Balikian. I felt comfortable from the moment I walked in the door. The receptionist was warm and friendly and I didn’t have to wait very long before the nurse took me back and spent time talking to me making me feel at ease and getting me water before Dr. Balikian came in. He was extremely nice and was very thorough in explaining all the options, benefits and what I could and could not expect. I appreciated his honesty. I went in for a consultation and ended up having the procedure. I will definitely go back for future procedures.